Delivery policy
Delivery Policy At The Great Brandz, we are committed to providing a smooth and reliable delivery experience for our customers. We work with trusted shipping partners to ensure your orders are delivered safely and on time.Order Processing Time- Orders are processed within 1–3 business days after payment confirmation.- Once your order has been shipped, you will receive tracking details via email or WhatsApp (if provided).Delivery Time- UAE Orders: Estimated delivery time is 3–7 business days after dispatch.- International Orders: Estimated delivery time is 14–30 business days, depending on the destination and shipping provider.Please note that delivery times may vary due to factors outside our control, including customs clearance, public holidays, weather conditions, courier delays, or high-demand periods.Tracking Your OrderOnce your order is shipped, a tracking number will be shared with you. You can use the tracking details provided to monitor your shipment progress.Customs & Import DutiesFor international orders, customers are responsible for any customs duties, taxes, or additional charges that may be applied by the destination country.Delivery AddressCustomers are responsible for providing accurate and complete delivery information. The Great Brandz will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.Delayed DeliveriesWhile we make every effort to deliver orders within the estimated timeframe, delays may occur due to courier operations, customs procedures, or unforeseen circumstances. We appreciate your patience and understanding.Delivery ConfirmationOrders are considered successfully delivered once confirmed by the courier service. Customers should ensure someone is available to receive the package at the provided delivery address.Contact UsIf you have any questions regarding your delivery, please contact our customer support team:The Great Brandz TeamEmail: “Info@thegreatbrandz.com” (mail to:Info@thegreatbrandz.com)Phone/WhatsApp: +971553947793